THE REAL ART OF THE DEAL: NEVER EMULATE TRUMP’S NEGOTIATING STYLE

If Donald Trump were a car, he could be immediately disposed of under the lemon laws of most states. Not only is he congenitally incapable of functioning as president, he sold himself to America on the blatantly fraudulent claim that he would be the best deal maker to ever occupy the White House. As it turns out, this guy couldn’t negotiate his way out of a paper bag.

Forget about The Art of the Deal, Trump’s ghostwritten ode to his delusional prowess as a master negotiator.  With this one-trick pony, it’s all about the art of the threat. His singular approach to conflict resolution is to fire off a volley of threats at his opponents, like something out of the Godfather movies.  The only difference is that most Mafia dons are adept strategists. Trump is not.  He simply huffs and puffs and indiscriminately hurls threats with all of the dexterity of an angry drunk denied bar service at last call. 

Rarely a day goes by without this president lobbing a new threat at a perceived adversary.  He’s threated both North Korea and Iran with economic sanctions and/or nuclear annihilation but is nowhere close to an agreement with either country.  He threatened immigrants with an array of Draconian retributions for entering the country illegally and they have continued to storm the borders in record-breaking numbers.  He threated Mexico with all sorts of mayhem if didn’t pay for the wall, which it steadfastly refuses to do.  After first threatening to close the Mexican border as leverage to get that country to stop the flow of immigrants, he backed away and threatened to slap tariffs on imported goods from our neighbor. Then he dropped the tariff threat in exchange for an agreement that merely codified the status quo. For all of his verbal fire and fury, he got nothing he didn’t already have.

The list, of course, goes on and on.  He threatened former FBI director James Comey with releasing tapes that didn’t exist. He threatened to:  end the NFL’s tax cuts;  impose a tax on European cars; cut off aid to countries he doesn’t like; stop health insurance payments for members of Congress until they pass an Obamacare replacement; pull NBC’s licenses because he doesn’t like their coverage of him. In some cases, he actually made good on his threats, like shutting down the government to get his border wall funding. None of these threats, executed or not, delivered the outcome Trump was looking for.  

He does, however, reap a valuable dividend: love and adoration from diehard supporters who worship their action hero president for having the alpha male fortitude to man-up and take on a political system they have grown to despise.  The more Trump threatens and bellows, the more his base loves him.  Yet, remove the smoke and mirrors from the Trumpian bargaining process and you will find nothing resembling a serious, effective negotiation. Just an agitated old man braying at the moon. 

Donald Trump is a cartoonish stereotype of what many people think of when they hear the word “negotiator”, an angry, red-faced, table-pounding blowhard barking demands and hurling insults at the other side. Nothing could be further from the truth. 

“The world’s best negotiators,” said Marty Latz, a well-respected conflict resolution trainer, “are also empathetic, as they deeply listen, understand and appreciate their counterparts’ needs and interests without necessarily agreeing with them.”  Trump, according to Latz, “has undermined (his) effectiveness for years with his lack of preparation, spontaneous gut-level moves, threats, name-calling, an adversarial win-lose approach, and an extremely aggressive and often mean-spirited tone.”

Of course Trump and his merry band of MAGA voters offer a far different narrative of the all-powerful deal maker, one that reflects illusions created by theater of the mind. Take North Korea, for example. The president would have us believe that his bellicose threats to destroy that country with the “fire and fury” of his nuclear button brought North Korean leader Kim Jong-un to his knees, begging for a negotiated peace.  With grandiose visions of the Nobel Peace Prize dancing in his head, Trump has spent the past two years in repeated photo ops with Kim.  To hear the Donald tell it, he is now “in love” with Kim and the two are endowed with a “very special relationship” that, of course, ensued directly from Trump’s threats to bomb Kim and his country into oblivion.  Just yesterday, Trump made front page news by becoming the first U.S. president to set foot in North Korea.  

Yet, we are not an inch closer to a deal ending North Korea’s nuclear capabilities than we were when Trump was threatening to blow the country up.  Kim may be a brutal, murdering dictator, but he, unlike our president, is an effective negotiator. Kim knows his opponent and he is giving him what he needs right now: political cover through the illusion of peace.  Without making a single concession, Kim has elevated his own status on the world stage. More amazingly, he has transformed his relationship with Trump from one of threatened annihilation to that of a bumbling bromance. 

A number of law school professors who specialize in conflict resolution have expressed concern that their students will be influenced by Trump’s approach to deal-making, which is pretty much the antithesis of everything they teach, namely listening, empathy, relationship building and problem solving.  Andrea Kupfer Schneider, director of the Dispute Resolution Program at Marquette University Law School, said she emphasizes to her students, that Trump’s objectives in a negotiation are aimed singularly at his political goals, not at the interests of his client, namely the American people. 

“Although the president might appear to be engaged in negotiating with a counterpart, his goal does not appear to be changing that particular counterpart’s mind,” she wrote. “Instead, his negotiation behavior is often calculated, not necessarily to result in successful negotiations, but to boost his political ratings.”

Remember those days, when America was truly great, and the president was seen as a role model for students?  They have been replaced with a new warning:  If you want to be an effective negotiator, pay no attention to Donald Trump. Alas, there is no art in his deals.

ABRACADABRA! THANK DONALD ALMIGHTY THERE’S PEACE AT LAST

How did a bungling blowhard like Donald Trump became a master illusionist? The guy reaches into a top hat, pulls out absolutely nothing but insists it’s a rabbit. And 40 percent of the country cheers wildly, as if David Blaine had just made the Washington Monument disappear. That pretty much sums up this week’s Singapore Magic Show, where Donald The Magnificent supposedly pulled world peace out from behind the ear of a ruthless North Korean dictator.

Ronald Reagan was known as the “Teflon President” because he could screw up without repercussions. Trump goes way beyond Teflon. He is the Bubble President, encased in a truth-free bubble, hermetically sealed off from our fact-based universe. His illusions are created by neither sleight-of-hand nor clever equipment. Instead, they germinate in a damaged, ego-driven imagination that would make Walter Mitty blush. They go from there, totally unfiltered, directly to his mouth. Reality in Trump World, is whatever the Donald says it is. That’s one mean parlor trick!

But there he was, in front of American and North Korean flags, shaking hands with Kim Jong Un and announcing a “very comprehensive” agreement that will bring peace to the world. He later tweeted that people can “sleep well” now that there is no nuclear threat. Outside the bubble, however, North Korea has not given up a single nuclear weapon and retains the missile system to deliver them. The agreement signed in Singapore contained only promises to work toward disarmament. There was nothing comprehensive about it. In fact, it didn’t go beyond the same kind of general pledges the U.S. secured from North Korea in the past, pledges eventually broken by the totalitarian regime.

Look, after a year of Trump and Kim trading threats to blow each other up, is it better that they are sharing plates of crispy fried pork in Singapore? Of course. What’s unsettling is Trump’s total lack of a grasp on what’s happening. The negotiations with North Korea did not end with the Trumpian stagecraft this week; they have barely begun. The fact that these two oddball leaders are talking to each other is, indeed, an improvement over comparing the sizes of their nuclear buttons, but the immediate reality remains that North Korea has nukes and their elimination has yet to be worked out. Trump’s wholly premature victory lap in declaring himself the architect of world peace when substantive negotiations have barely begun, casts grave doubt on his ability to shepherd such a delicate process to a productive conclusion. Seeing only what you want to see, rather than what is really there, is one of the worst occupational hazards in negotiations.

Yet, that has been this president’s biggest Achilles heel. His pathological tendency to construct his own reality, and then make decisions based on those illusions, has plagued every square inch of his presidency. He went after Obamacare, boasting that he had a plan for much better insurance at a lower cost. There was no plan. He insisted that he had a way of getting Mexico to pay for the wall he wants to build. He didn’t. He claimed to have a scheme for a $1.5 trillion program to repair the country’s infrastructure. He didn’t.

Although Trump’s governance by delusion has been the hallmark of this administration, he took his magical thinking artform to new heights this week. After the photo-op pageantry with Kim, reporters asked the president why he thought the North Korean leader could be trusted to disarm, particularly in light of that regime’s extensive history in breaking promises. Trump’s answer, as reported on a Washington Post podcast? He’s a “good judge of people” and his “gut” tells him North Korea won’t go back on its word. Let that sink in for a minute: We can sleep well now because Donald J. Trump is a good judge of people. Pass the Ambien, please.

A central storyline of this presidency has been Trump’s utter ineptness at judging people. His former national security advisor, a campaign foreign policy advisor, his campaign manager and a deputy manager have been indicted on felonies or have already pled guilty. The Donald has had major falling outs with most of his hand-picked cabinet members and top advisors. Just ask Anthony Scaramucci, White House communications director for 10 days and the posterchild for terrible personnel decisions. Steve Bannon was his go-to guy until Trump kicked him to the curb, claiming that Bannon had “lost his mind”. Similar stories for Reince Priebus (Chief of Staff), Rex Tillerson (Secretary of State), Tom Price (HHS Secretary), H. R. McMaster (National Security Advisor) and a host of others. No elected first-term president in the past 100 years has had this much turnover in the people he appointed to top positions.

Trump presumably spent considerable time interviewing and reviewing background information on his appointees, and still ended up going sour on most of them. Yet, he meets Kim for the first time and immediately senses a “very special bond” worthy of his trust. This is a man who had his subordinates killed for falling asleep in a meeting or showing “disrespectful posture”. Kim also had his uncle and a brother murdered, along with at least 340 other people whom he felt did not sufficiently respect him. Given that Trump is limited to dealing with his detractors through a mean tweet, the “special bond” here may well be based on envy.

There is no presidential magic that will successfully denuclearize this ruthless, oppressive regime. If that goal can be accomplished, it will come only through steely eyed negotiations, focused on hard facts, not illusions of grandeur, and based on legitimate interests of both parties, not on the ego needs of deranged leaders. It would also be immensely helpful if the Bubble President took a profound cue from the Teflon President’s experience in a similar quandary: Trust, but verify. It beats the bonding of speed dating every time.